Public documents
In accordance with the requirements of ISO/IEC 17021-1, IQ Cert makes publicly available information on the certification process, the rights and obligations of certified organisations, the handling of complaints and appeals, and the rules for using the certificate and the certification mark.
Certification Regulations
The general rules of the certification process: application, initial audit, decision, surveillance, recertification, suspension and withdrawal.
Read the documentComplaints and Appeals Procedure
How complaints and appeals are received, investigated and resolved by persons not involved in the activities concerned.
Read the documentImpartiality Policy
The management statement on impartiality, the identification of conflicts of interest and the safeguarding measures.
Read the documentRules for the Use of the Certificate and the Certification Mark
The conditions under which certified organisations may refer to certification and use the IQ Cert mark.
Read the documentInformation on Certificate Status
How to check the validity of a certificate and what each status means: valid, suspended, withdrawn, expired.
Read the documentOnline certificate verification
Check the validity of a certificate issued by IQ Cert, free of charge.
Verify a certificateInformation available on request
The following information is provided on request to any interested party: the fees applicable to application review, initial certification, surveillance and recertification; the status of a certificate issued by IQ Cert (valid, suspended, withdrawn or expired); the scope of accreditation and the standards for which IQ Cert provides accredited certification.